Insurance companies have specific criteria for payment of claims, and not all ambulance transports meet their criteria, which may result in a denied claim. Insurance Billing: As a courtesy, Volusia County EMS Billing and Patient Financial Services will bill your insurance carrier however, it is the responsibility of the patient to follow up with their insurance company to resolve issues related to denied claims.The billing office will submit a claim on your behalf upon receipt of additional information. You can provide additional insurance information to our billing office either by phone or mail. Patient Invoicing: If we were unable to obtain the necessary insurance information required to submit a claim with your insurance carrier, an invoice will be sent directly to you.

If you are unable to pay the account balance in full, a monthly payment plan can be arranged by contacting our billing office at (386) 252-4900 option 1. Payment Options:įor your convenience, Volusia County EMS Billing and Financial Services accepts a variety of payment options, including, checks, money orders, cash, and credit cards (Visa, MasterCard, Discover and American Express). We pride ourselves in providing the ultimate in customer service. Our staff is knowledgeable in the requirements associated with billing Medicare, Medicaid and private insurance companies. Volusia County EMS Billing & Financial Services administers the billing operations for Volusia County ambulance transports. Ambulance Billing / Fee Information / Disclosures: VCEMS strives to assist the client in the filing of their insurance claims or making arrangements for the payment of the invoice. And with the sudden onset of an illness or injury, the financial burden on the average individual can be overwhelming. Volusia County EMS recognizes the sudden onset of an illness or injury is something many of us do not plan on.

Volusia county evac